See below to answer some common questions about our services! Please reach us at hello@autumnandevergreen.com if you cannot find an answer to your question.
Autumn & Evergreen is a seasonal decor delivery service that offers quality fall and Christmas decor straight to your doorstep. We offer the convenience of delivering seasonal displays that bring warmth, coziness, and holiday cheer into your home.
Pumpkin delivery will begin the last week of September and continue into October. Once order is placed, we will contact you for delivery date and time. If you need a specific delivery date, please contact us.
A&E will deliver your order of fresh, clean, high quality pumpkins to your front porch (or other desired drop off location; i.e. back porch, garage door, etc.) for you to arrange at your leisure. We will contact you prior to delivery to confirm.
Our largest packages include design and layout. Other packages it is available as an add on during the order process.
In order provide excellent customer service we cannot allow customer selection of pumpkins. However, know that every pumpkin is selected with care, cleaned, and carefully placed with love!
We do not have a return policy and all Sales are Final. The exception is in the event we are unable to fulfill an order due to pumpkin availability, your order will be refunded.
We accept all major credit cards and cash. We do not accept personal checks.
While we strive to provide high quality, fresh pumpkins and other decor; like all a harvested produce, pumpkins are perishable and will degrade over time. Pumpkins are subject to degrade which may result in rotting, decomposition, and natural emission of possible odors and fluids. Autumn & Evergreen is not liable or responsible for pumpkin viability, and any damages, stains, or discolorations that may occur to surfaces that pumpkins are in contact with.
Our goal is to provide amazing holiday displays and safety is always in mind. Autumn & Evergreen is not responsible for any injury, death, or medical emergency related to decor installations.
Autumn & Evergreen does not except returns and all sales are Final once an order is complete. Refunds may only be issued by the discretion of Autumn & Evergreen. An example would be if Autumn & Evergreen is unable to complete an order due to inventory availability.
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